Terms & Services

Terms & Services

Welcome to Lilly’s Cleaning Service! We are committed to providing exceptional cleaning services to our valued clients in Texas. Please review our Terms & Services below to understand how we operate and what you can expect from us.

Our Services

At Lilly’s Cleaning Service, we offer a wide range of cleaning services to meet your needs. Our services include:

  1. Commercial Cleaning: We provide thorough cleaning for offices, retail spaces, and other commercial properties to ensure a clean and professional environment.
  2. Residential Cleaning: From regular housekeeping to one-time deep cleans, we make your home sparkle.
  3. Laundry Cleaning: Let us handle your laundry needs, from washing to folding, so you can focus on what matters most.
  4. Deep Cleaning: Intensive cleaning for homes or offices that require extra attention to detail.
  5. Window Cleaning: Streak-free, crystal-clear windows to brighten up your space.
  6. Move-In/Move-Out Cleaning: We make moving easier by ensuring your new or old space is spotless.

Terms of Service

By booking and using our services, you agree to the following terms:

1. Booking and Scheduling

2. Payment

  • Payment is due at the time of service unless otherwise agreed upon.
  • We accept cash, credit/debit cards, and other agreed-upon payment methods.
  • A deposit may be required for larger projects or recurring services.

3. Cancellation and Rescheduling

  • If you need to cancel or reschedule, please notify us at least 24 hours in advance.
  • Late cancellations (less than 24 hours) may incur a fee.

4. Satisfaction Guarantee

  • Your satisfaction is our priority. If you are not happy with our service, please contact us within 24 hours, and we will do our best to make it right.

5. Liability

  • While we take utmost care during our cleaning process, Lilly’s Cleaning Service is not liable for damage to items that are not properly secured, fragile, or of sentimental value.
  • Please inform us of any special instructions or areas of concern before we begin.

6. Supplies and Equipment

  • We provide all cleaning supplies and equipment unless otherwise requested.
  • If you prefer us to use your supplies, please let us know in advance.

7. Pets and Safety

  • For the safety of our team and your pets, please ensure pets are secured during the cleaning process.
  • Inform us of any potential hazards in your home or office.

8. Privacy Policy

  • We respect your privacy. Any personal information provided to us will only be used to deliver our services and will not be shared with third parties.

Contact Us

If you have any questions about our Terms & Services, please feel free to reach out to us:

Thank you for choosing Lilly’s Cleaning Service! We look forward to serving you and making your space shine.